Clients may appeal API's certification decisions. Appeals must be submitted in writing to the:
Manager of Operations
APIQR and API Monogram Program
American Petroleum Institute
1220 L Street NW
Washington, DC 20005
All appeals must be submitted within 30 days of the certification decision date and include the following:
• $1000 US Dollar filing fee, which shall be returned if the matter is resolved prior to an appeals hearing;
• An explanation of the issue in dispute;
• The specific reason why the client believes the decision was in error, with evidence to support the client’s claim; and
• The specific outcome the client is seeking.
Following its procedure for appeals, for those appeals which API determines to merit independent review, API will convene an independent Appeals Board to review the appeal and give all parties involved the opportunity to be heard. The decision of the Appeals Board will be communicated in writing to API and to the appellant.
If a client wishes to dispute the validity of an individual nonconformity before API makes a certification decision, the client should dispute the nonconformity when submitting their corrective actions using API's MyCerts website. The client should provide an explanation of why the nonconformity is not valid along with evidence to support their conformance to the applicable requirement(s).