Clients may appeal API's certification decisions. Appeals should be submitted in writing to the:
Manager of Operations
APIQR/API Monogram Program
American Petroleum Institute
1220 L Street NW Washington, DC 20005
Following its procedure for appeals, API will convene an independent Appeals Board to review the appeal and give all parties involved the opportunity to be heard. The decision of the Appeals Board will be communicated in writing to API and to the appellant.
If a client wishes to dispute the validity of an individual nonconformity before API makes a certification decision, the client should dispute the nonconformity when submitting their corrective actions using API's MyCerts website. The client should provide an explanation of why the nonconformity is not valid along with evidence to support their conformance to the applicable requirement(s).