Monogram/APIQR Fraud Alert
It has come to our attention that individuals have contacted Monogram/APIQR Program participants either claiming to be API or acting on behalf of API and requesting payment for auditing expenses and/or licensing fees. Note that API does not use any collection agencies or firms and all communications regarding fees for the Monogram/APIQR Program are handled through API Quality Finance. Keep in mind
- API employees will never contact you using an email that does not end in “@api.org,”
- API employees will never ask you to make a payment directly to a third party,
- All official Monogram/APIQR information is found on our website at https://www.api.org/products-and-services/api-monogram-and-apiqr, and
- API does not issue commercial/trade licenses.
API takes misuse of its name extremely seriously and we will be working with the appropriate legal authorities to identify and address any such fraudulent schemes. By making you aware of this, we hope to avoid and ultimately stop victims falling for scams using API’s name. If you are contacted by someone who you suspect may not be appropriately representing API, please follow the directions below to report the fraud immediately.
Signs of Fraudulent Requests for Payment
- The email does not come from an official “@API.org” email address, and instead uses an address from an unrelated domain or free email service.
- The email name displays the domain “@api.org,” but the address in the header doesn’t actually match and shows a different domain.
- The person gives you contact information that does not match API’s public contact information at its headquarters in the United States or the official international representative offices in Brazil, China, Dubai, or Singapore.
- The person states that they will not accept phone calls or that all transactions must be completed by email.
- The person asks for your banking information by email.
- They provide you with applications or other documentation using the API marks that do not match materials found on the official API website at www.api.org.
What Should I Do?
- Please contact API at firstname.lastname@example.org to advise us that you are in receipt of fraudulent communications and in your email include the following three items:
- The original email.
- Original subject line – please do not change the original subject line of the email you received.
- The complete headers, including the headers – email headers contain a detailed record of the specific route that an email takes through the internet when it is sent to you.
- Forward the same emails to the abuse addresses of the Internet Service Providers or ISPs involved. For example email@example.com and firstname.lastname@example.org.
- If you sent payment per the instructions of the fraudsters, consider contacting your local law enforcement, your bank and the bank to which you sent the payment.
These items will help us to investigate and identify the individual(s) that are misrepresenting themselves as API employees and take appropriate action.
- Click on any links in the email.
- Open any attachments that arrive with the email.
- Reply to the email or contact the senders in any way.
- Respond to unsolicited business propositions and/or offers of membership from people with whom you are unfamiliar.
- Disclose your personal or financial details to anyone you do not know.
- Send any money. If you become a member of API, an invoice will be sent to you after the membership decision has been made. API will not ask for membership payment before confirming your status as a member.
- Engage in further communication if you believe the communication may be fraudulent.